How to use the training program
Learning
There are three different elements that you will learn through watching videos, reading the background papers and asking questions about what other people do.
Follow the pages on
- Features of customer service
- Who are your customers?
- Team Work
Complete the assessments remember to complete these in your workbook. YOU will be assessed and this is an important part of completing your probationary period with us.
And use the following to get help or to complete your assessment
Asking questions?
Go to the customer serivce category and leave a message in the Ask Me folder.
Need to complete an assessment?
Go to the assessment page and leave a message in the post it note.
Want more information?
Go to the links and read more from the web
