Features of Customer Service
Watch the customer serivce video
Having watched the customer serivce video -what three things did you think could have been done differently?
Please write your comments in the post it note.
Customer service training for a residential aged care facility
Watch the customer serivce video
Having watched the customer serivce video -what three things did you think could have been done differently?
Please write your comments in the post it note.
Louise Hancock said,
November 7, 2009 at 5:07 pm
The manager was very lazy and distracted.
He could have been more professional in dealing with the customer, instead of being so familiar with her.
The manager was very dismissive of the person in a wheelchair. He was rude and discourteous.